Shipping policy

Shipping & Delivery Policy

Last Updated: August 31, 2026

At Abduls Art Gallery, we take great care in preparing, packaging, and delivering every artwork. Each painting is handled with attention to ensure that it reaches our customers safely and in excellent condition.

1. Order Processing

Once your order is confirmed, we begin preparing your artwork for dispatch.

Processing time may vary depending on:

* Artwork availability
* Size and dimensions
* Framing requirements
* Packaging requirements
* Custom-made or commissioned artwork

For ready-to-ship artworks, we aim to process and dispatch orders as soon as possible. Custom-made and commissioned artworks may require additional production time.

Customers will be informed if an order requires additional time before dispatch.

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2. Shipping Within Pakistan

We offer shipping across Pakistan through reliable courier and delivery services.

Delivery times may vary depending on the customer’s location and courier availability.

Once your order has been dispatched, customers may receive shipment or tracking details where available.

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3. International Shipping

Abduls Art Gallery proudly ships artworks to customers worldwide.

International delivery times may vary depending on:

* Destination country
* Customs clearance
* Shipping method
* Artwork size and packaging
* Courier service

International shipments may take longer than estimated due to customs procedures or circumstances beyond our control.

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4. Packaging & Artwork Protection

The safety of your artwork is extremely important to us.

Every artwork is carefully inspected and securely packaged before dispatch. Depending on the artwork and destination, we may use appropriate protective materials and packaging methods to help ensure safe transportation.

Large or delicate artworks may receive additional protective packaging.

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5. Shipping Costs

Shipping costs may vary depending on:

* Delivery location
* Artwork size and weight
* Framing
* Packaging requirements
* Shipping method

Applicable shipping charges will be communicated to the customer during checkout or before order confirmation.

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6. Customs Duties & Taxes

For international orders, customs duties, import taxes, VAT, or other charges imposed by the destination country may apply.

Unless otherwise stated, these charges are the responsibility of the customer.

Abduls Art Gallery is not responsible for delays caused by customs authorities.

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7. Delivery Delays

While we make every effort to ensure timely delivery, estimated delivery dates are not guaranteed.

Delays may occur due to:

* Courier delays
* Customs clearance
* Weather conditions
* Public holidays
* Incorrect shipping information
* Remote delivery locations
* Other circumstances beyond our reasonable control

Abduls Art Gallery shall not be held responsible for delays caused by third-party courier services or circumstances beyond our control.

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8. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

Abduls Art Gallery cannot be held responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccurate addresses provided by the customer.

If an order needs to be redirected or shipped again due to incorrect information provided by the customer, additional shipping charges may apply.

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9. Damaged Artwork During Delivery

We take great care to ensure that every artwork is securely packaged before dispatch.

If your artwork arrives damaged, please contact Abduls Art Gallery within 48 hours of delivery and provide:

* Clear photographs of the damaged artwork
* Photographs of the outer packaging
* Order details

For eligible artworks, we will review the case and provide an appropriate solution in accordance with our Return & Refund Policy.

For custom-made or commissioned artworks, if damage occurs during delivery, Abduls Art Gallery will make every reasonable effort to repair or restore the artwork. Custom-made artworks damaged during transit are not eligible for return or refund.

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10. Delivery Confirmation

Once an order has been delivered to the shipping address provided by the customer, the delivery will be considered complete.

Customers are encouraged to inspect their artwork carefully upon delivery and report any visible damage within the required timeframe.

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11. Changes to This Shipping Policy

Abduls Art Gallery reserves the right to update or modify this Shipping & Delivery Policy at any time.

Any changes will become effective once published on our website.

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12. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Abduls Art Gallery
Gujranwala, Pakistan