Refund policy

At Abduls Art Gallery, we believe in conducting our business with honesty, trust, and integrity. Inspired by the principles of fairness and customer care taught in the Sunnah of our beloved Prophet Muhammad ﷺ, we want our customers to shop with complete confidence.

We proudly offer a 7-Day Return Policy on eligible artworks purchased from Abduls Art Gallery.

If for any reason you are not satisfied with your purchased artwork, you may request a return within 7 days of receiving your order.

To be eligible for a return:

* The artwork must be returned in its original condition.
* The artwork must not be damaged, altered, or used after delivery.
* The customer must contact Abduls Art Gallery within 7 days of receiving the order.
* The artwork should be returned with its original packaging where possible.

Custom-Made & Commissioned Artwork

Custom-made and commissioned artworks are created specifically according to the customer’s personal requirements, including custom sizes, colours, designs, calligraphy, or other requested specifications.

Therefore, custom-made and commissioned artworks are not eligible for return or refund.

In the unlikely event that a custom artwork is damaged or broken during delivery, the customer must inform Abduls Art Gallery and provide clear photographs of the artwork and its packaging within 48 hours of delivery.

After reviewing the damage, Abduls Art Gallery will make every reasonable effort to repair or restore the artwork to its original condition.

Where repair or restoration is required due to damage during delivery, the custom artwork will be repaired and returned to the customer. A return or refund will not apply to custom-made or commissioned artwork damaged during transit, as the artwork was specifically created according to the customer’s requirements.

We value the trust of every customer and strive to ensure that every purchase from Abduls Art Gallery is made with complete confidence and peace of mind.